Dear Valued International Customers,
Thank you for visiting our store. To ensure a smooth shopping experience, please carefully read the following information before making a purchase.
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[Purchase Quantity Limitations]
- Customers are limited to purchasing up to 2 items of the same product per household during each product release event. For a third item, please wait for the next event.
*Please note that purchases made for resale are strictly prohibited. We will take appropriate action if such activity is detected.*
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[Combined Shipping]
- If you wish to purchase multiple items, please notify us via Instagram DM before the product release event begins.
- Please note that not all combined shipping requests can be accommodated, depending on the product. We appreciate your understanding.
--
[Product Delivery Time]
- Shipping order may vary depending on the production schedule.
--
[Order Cancellation]
- You may cancel your order if it has not yet been shipped. In such cases, please contact the international forwarding company.
--
[Product Characteristics]
- As all our products are handmade, please note the following characteristics, which do not constitute defects:
- Variations in size, weight, and color
- Small holes
- Fine cracks or shallow grooves
- Small spots in colors such as black, brown, or blue
- White streaks or marbled areas
- Faded or incomplete patterns
- Uneven glaze or glaze application
- Small chips in the glaze or paint
- Slight wobbling or warping
--
[Damage Upon Receipt]
- We thoroughly inspect and securely package all items before shipping. If your item arrives damaged, please contact the international forwarding company.
*Please note that we cannot accept returns or exchanges after the product has been used.*
--
Thank you for reading. If you have any questions, please feel free to contact us at any time. We hope our products become a cherished part of your life.
Dear Valued International Customers,
Thank you for visiting our store. To ensure a smooth shopping experience, please carefully read the following information before making a purchase.
--
[Purchase Quantity Limitations]
- Customers are limited to purchasing up to 2 items of the same product per household during each product release event. For a third item, please wait for the next event.
*Please note that purchases made for resale are strictly prohibited. We will take appropriate action if such activity is detected.*
--
[Combined Shipping]
- If you wish to purchase multiple items, please notify us via Instagram DM before the product release event begins.
- Please note that not all combined shipping requests can be accommodated, depending on the product. We appreciate your understanding.
--
[Product Delivery Time]
- Shipping order may vary depending on the production schedule.
--
[Order Cancellation]
- You may cancel your order if it has not yet been shipped. In such cases, please contact the international forwarding company.
--
[Product Characteristics]
- As all our products are handmade, please note the following characteristics, which do not constitute defects:
- Variations in size, weight, and color
- Small holes
- Fine cracks or shallow grooves
- Small spots in colors such as black, brown, or blue
- White streaks or marbled areas
- Faded or incomplete patterns
- Uneven glaze or glaze application
- Small chips in the glaze or paint
- Slight wobbling or warping
--
[Damage Upon Receipt]
- We thoroughly inspect and securely package all items before shipping. If your item arrives damaged, please contact the international forwarding company.
*Please note that we cannot accept returns or exchanges after the product has been used.*
--
Thank you for reading. If you have any questions, please feel free to contact us at any time. We hope our products become a cherished part of your life.